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Terms & Conditions

Draft – not legally reviewed, as of 2026-09-19. This page will only be published after explicit approval by Dominik.

General Terms and Conditions and Customer Information

Version: [AGB_STAND]

Section 1 Scope

(1) These General Terms and Conditions (hereinafter “GTC”) apply to all contracts concluded by a consumer or trader (hereinafter “Customer”) with byGAVRANII, owner Dominik Đurak, Siegbertstraße 17, 67346 Speyer, Germany (hereinafter “Seller”) via the online shop at bygavranii.de.

(2) A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code, BGB). A trader is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or profession (Section 14 BGB).

(3) Deviating terms of the Customer are not recognised unless the Seller expressly agrees to their validity in writing.

Section 2 Contracting party, contact

The Customer’s contracting party is:

byGAVRANII
Owner: Dominik Đurak
Siegbertstraße 17
67346 Speyer
Germany
Phone: [TELEFON]
E-mail: info@bygavranii.de
VAT ID: DE363855607

Production (printing) and shipping of the goods are carried out on behalf of the Seller by the production partner Shirtee (print on demand). The Customer’s contracting party remains exclusively the Seller.

Section 3 Conclusion of contract

(1) The presentation of products in the online shop does not constitute a legally binding offer but an invitation to the Customer to submit an offer.

(2) The Customer may place products in the shopping basket without obligation and may review and correct their entries at any time before submitting the order using the correction tools provided (changing quantities, removing items, editing address and payment details via the browser’s “Back” button or the corresponding links in the ordering process).

(3) By clicking the button “Order with obligation to pay” (German: “zahlungspflichtig bestellen”) on the final page of the ordering process, the Customer submits a binding offer to purchase the goods contained in the basket. Immediately before clicking, the Customer is shown the essential characteristics of the goods, the total price including VAT and shipping costs, and the delivery time.

(4) The Seller confirms receipt of the order without undue delay by e-mail (acknowledgement of receipt). This acknowledgement does not yet constitute acceptance of the offer unless acceptance is expressly declared therein.

(5) The Seller may accept the Customer’s offer within five days

  • by sending the Customer an order confirmation by e-mail, or
  • by dispatching the ordered goods to the Customer, or
  • by requesting payment from the Customer after the order has been placed.

The point in time at which one of these alternatives occurs first is decisive. If the Seller does not accept the offer within this period, this is deemed a rejection of the offer; the Customer is then no longer bound by their declaration of intent.

(6) In the case of payment via PayPal or card payment, the offer is accepted at the moment the Customer initiates or confirms the payment process with the payment service provider; in this case the contract is concluded upon successful completion of the payment process.

Section 4 Contract text, contract language

(1) The contract text is stored by the Seller. The order data and these GTC are sent to the Customer by e-mail together with the acknowledgement of receipt. The Customer may access, print and save these GTC at any time on the website at [URL_AGB]. Customers using a customer account can view their past orders there.

(2) The contract language is German. The English version of these GTC is for information purposes; in the event of discrepancies, the German version prevails.

Section 5 Prices and shipping costs

(1) All prices stated are final prices in euros and include statutory VAT (currently 19%).

(2) In addition to the prices stated, shipping costs apply, which are shown to the Customer on the “Shipping & Payment” page ([URL_VERSAND]) and in the ordering process before the order is submitted.

(3) For deliveries to countries outside the European Union (e.g. Switzerland), additional costs such as customs duties, import VAT and fees may be incurred which are not charged by the Seller and are to be borne by the Customer.

Section 6 Payment

(1) The payment methods displayed in the online shop are available to the Customer, currently:

  • PayPal
  • credit and debit card (processed via WooPayments)

(2) The purchase price is due immediately upon conclusion of the contract and is collected via the respective payment service provider. Details of the payment methods can be found on the “Shipping & Payment” page ([URL_VERSAND]).

Section 7 Delivery, delivery time, passing of risk

(1) Delivery is made to the delivery address specified by the Customer. Delivery areas are Germany, Austria, Switzerland, the other member states of the European Union and the further countries listed on the “Shipping & Payment” page.

(2) As the goods are printed only after receipt of the order, the delivery time consists of production time and transit time. Unless otherwise stated for the respective item, the delivery time is approx. 4–8 working days (delivery within Germany) or approx. 5–17 working days (delivery abroad, per zone see the “Shipping & Payment” page) after conclusion of the contract (for prepayment methods: after receipt of payment). Sundays and public holidays are not working days.

(3) The Seller is entitled to make partial deliveries insofar as this is reasonable for the Customer; the Customer will not incur additional shipping costs as a result.

(4) For consumers, the risk of accidental loss and accidental deterioration of the goods sold passes only upon handover of the goods to the consumer or a recipient designated by them. For traders, the risk passes upon handover to the carrier.

(5) If delivery is not possible for reasons for which the Customer is responsible (e.g. incorrect address, refusal of acceptance), the Customer bears the costs of the unsuccessful delivery and of a renewed dispatch. This does not apply if the Customer validly exercises their right of withdrawal.

Section 8 Retention of title

The delivered goods remain the property of the Seller until the purchase price has been paid in full.

Section 9 Right of withdrawal

Consumers have a statutory right of withdrawal. The conditions and consequences of withdrawal are set out in the Instructions on Withdrawal, which are available at [URL_WIDERRUF] and are sent to the Customer with the order confirmation. The model withdrawal form can also be found there. The designs offered are standard designs without customisation by the Customer; the right of withdrawal is not excluded under Section 312g (2) No. 1 BGB.

Section 10 Warranty (liability for defects)

(1) The statutory rights in respect of defects apply. For consumers, the limitation period for claims for defects in new goods is two years from delivery of the goods.

(2) Consumers are asked to report obvious transport damage to the carrier and to inform the Seller. This is not a prerequisite for asserting statutory rights in respect of defects; failure to do so has no legal consequences for consumers.

(3) Colour deviations of the printed designs from the on-screen display that are due to different screen settings and are customary in the trade do not constitute a defect, provided the goods conform to the agreed quality.

Section 11 Liability

(1) The Seller is liable without limitation for damage resulting from injury to life, body or health, for intent and gross negligence, for fraudulent concealment of a defect, for the assumption of a guarantee and under the German Product Liability Act.

(2) In the event of a slightly negligent breach of a material contractual obligation (cardinal obligation, i.e. an obligation whose fulfilment is essential for the proper performance of the contract and on whose observance the Customer may regularly rely), the Seller’s liability is limited to the foreseeable damage typical of the contract.

(3) Otherwise, the Seller’s liability for slight negligence is excluded.

(4) The above limitations of liability also apply in favour of the Seller’s vicarious agents.

Section 12 Consumer dispute resolution

The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

Section 13 Applicable law, final provisions

(1) Contracts between the Seller and the Customer are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state in which the consumer has their habitual residence.

(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the Seller’s place of business. No agreement on jurisdiction is made with consumers; the statutory places of jurisdiction apply.

(3) Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.

Customer Information (Art. 246a EGBGB)

  1. Identity of the Seller: see Section 2 of these GTC and the Legal Notice.
  2. Essential characteristics of the goods: as set out in the respective product description (base product, material and fibre composition in accordance with the Textile Labelling Regulation, size, colour, printed design, care instructions).
  3. Conclusion of contract: see Section 3.
  4. Total price, shipping costs, payment, delivery: see Sections 5–7 and the “Shipping & Payment” page.
  5. Right of withdrawal: see Section 9 and the Instructions on Withdrawal.
  6. Statutory liability for defects: see Section 10.
  7. Codes of conduct: The Seller has not submitted to any specific code of conduct.
  8. Contract term: No continuing obligations are established.
  9. Storage of contract text, contract language: see Section 4.
  10. Dispute resolution: see Section 12.